Ratings & Reviews

Overall Rating

4
(351 reviews)
90.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Dan - |Recommended: NoBad And Good — Staff will never answer phones , cheap appliances.Dont make the same mistake i did .
response from property -Dan, there have been some recent changes to our staff and we hope that our daily communication has improved for you over these last few weeks. If there is something going wrong with your appliances we would like to get a maintenance team member over to the apartment to look at them. Please give the office a call at 231-932-9200 or email us a work order at [email protected] and we can get someone over this week.
submitted by Lindsay H. - |Recommended: YesThe Property Is Very Well Maintained And The People That Live Here Are Very Friendly. — I love living at the Arbors. It is more expensive for the size of the units but everything is well taken care of and we feel very safe. They do a great job of making sure the complex is safe and we have not seen a police car or heard of any instances of violence or drugs on the property We have had a problem lately with a dog that we can hear barking when the owners are gone but otherwise we cannot hear our neighbors and they cannot hear us so that is great
response from property -Thank you for the feedback, Lindsay! We are happy to hear that you love Liv Arbors. If you continue to have a problem with our furry friends please let us know. We are here to help resolve any issues you may have with neighbors (including the dogs).
submitted by Katie B. - |Recommended: YesBeautiful Property With Friendly Staff — Liv Arbors is a safe and clean place to live. Friendly staff take pride in the upkeep of the landscape and provide a social calendar that will appeal to everyone. Additional soundproofing and residents who don't leave dogs unattended on the balconies would be a wonderful improvement.
response from property -We appreciate you taking the time to review our community. We are so happy to hear that your overall experience at Liv Arbors has been enjoyable. Please give us a call at 231-932-9200 if you continue to have problems with the pets around your apartment. We look forward to seeing you at the next resident event.
submitted by Kelly P. - |Recommended: YesI Think Living Here Is Beautiful And Peaceful — Its like we are in our own little world. We have everything we need right here, especially in the summer. My view from my back porch makes me feel like I don't even have neighbors, its so open and beautiful.
response from property -Year-round, we are always in awe of the stunning views displaying Northern Michigan's beauty! How fortunate to be surrounded by a nature preserve...and some top-floors even have a peek of the bay!
submitted by Suzan K. - |Recommended: YesThe Arbors Is A Great Place To Live — Parking at night is crowded. Otherwise I am very happy with my apartment. I am especially pleased with the Arbors becoming a smoke free property.
response from property -We are a smoke-free community and the response has been very positive! In regards to parking, we are excited to have opened a new lot last week. Also, if a garage is not included with residents' apartment homes, they are welcome to rent one. Thank you for the feedback!
submitted by Ryan W. - |Recommended: YesGreat Apartments And Better Community — I have lived at these apartments on two separate occasions and have loved every moment of it The staff is friendly, welcoming, and truly go the extra mile for their residents. The property itself is well kept and the amenities are amazing. I have rented all over Traverse City and believe that this rental community gives their residents the most for their dollar. It is nice to come home after a long day knowing that you can truly relax.
response from property -Thank you for taking the time to share your experiences, Ryan! The team appreciates hearing from long-time residents and are excited that you love living within our community.
submitted by Elizabeth T. - |Recommended: YesLove It — I feel like I live at a resort...
response from property -We are so happy to read this, as a resort-like atmosphere for our fantastic residents is the goal of our team!
submitted by Jack H. - |Recommended: NoThe Staff Is Never In The Office. They Are Completely Unresponsive. — Do not live here.
response from property -We are sorry to read that you feel you have had difficulties getting ahold of the team, Jack. We maintain regular office hours and have multiple phone lines that are answered throughout the day. In addition, feel welcome to send us an email at [email protected].
submitted by Lauren G. - |Recommended: YesFantastic — Great
response from property -Thank you, Lauren!
submitted by Jenny J. - |Recommended: NoPoor Communication — Good luck getting anyone to e-mail you back or answer the phone. Probably the worst communication I've ever experienced with an apartment complex.
response from property -Jenny- We apologize for your poor experience with communication. Looking through our emails I do not see any outstanding from you. If you could email me directly I would be happy to assist you with the matter you are experiencing- [email protected]. Also, you may use your resident portal to send messages that are received by the entire team. I fear some of you emails may be sent to team members who are no longer with us.
submitted by Stefanie Y. - |Recommended: YesA Nice Environment To Raise Your Kids In. — I like that the staff is friendly and receptive to my needs. When I have a concern, they listen and try to help. They don't ignore me and let it go, they respond quickly. The area is kept beautiful and looks like a great place you want to live at. There are monthly activities you can get involved in.
response from property -We strive to resolve any matters that arise for residents, as it is understood that our team has the privilege of working around residents' homes. If you ever have any new activity ideas please feel welcome to contact our team!
submitted by Robert M. - |Recommended: YesNice Place To Live — I think this place is terrific and would absolutely recommend it to others.
response from property -We love to read when residents are having a great experience here! Please let us know if there is anything we can do to ever make it even better!
submitted by Charles J. - |Recommended: YesAwesome Place To Live — It is everything we ever wanted. Thanks LIV arbors. Awesome facilities, amazing employees, we are so glad to call this oour home.
response from property -Thank you for your kind feedback, Charlie! Our team considers ourselves fortunate not only to have a beautiful community to maintain, however the residents that make it home!
submitted by Shane C. - |Recommended: YesAbsolutely Love Living At The Arbors — Liv Arbors is the best place I've ever lived. There is always something going on within our community. The maintenance staff is great. The leasing consultants are wonderful and are what Arbors a fantastic place to be
response from property -Thank you for your feedback! We take an abundance of pride in our community and continue to strive to be the best apartment community in northern Michigan!
submitted by John R. - |Recommended: YesNot The Worst, Not The Best — Overall, it is fairly nice. Although the price is fairly steep for the quality and space of the apartments. The trash compactor is usually fully and not kept up well. Also, the car vacuum has been broken since before I moved in, which is unfortunate since I would like to be able to use it.
response from property -Thank you for sharing, John. The trash compactor is operated a minimum of three times daily, or as needed. Fortunately our team recently took measures to remind residents that the waste removal serve does not take furniture and the compactor matter has improved dramatically. We will have a technician look at the car vacuum. Any time you have a work order please feel welcome to give us a call, email, or submit it using your resident portal.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Liv Arbors, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Liv Arbors, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose